Frequently Asked Questions

For many people, the concept of home care services can be a bit confusing, raising a lot of questions.

We receive questions such as these, and many others, from callers every day who are in the beginning stages of exploring elder care in Houston and the surrounding areas for someone they love. For your convenience, we’ve compiled some of the most common questions asked, along with their corresponding answers.

Senior woman having dinner

It’s likely you’ll have further questions after reading through the ones that follow, and we’re always available to answer them at your convenience. Click through each question below to read the answer, and then call us at (713) 609-9908, or toll-free at (866) 237-7232, for further assistance.

Our customized home care services are offered throughout the following counties in Texas: Brazoria, Chambers, Fort Bend, Galveston, Hardin, Harris, Jefferson, Montgomery, Orange, and Waller. See our Service Area page for more details.

There are a number of warning signs that can indicate the need for help at home for a senior to remain safe and thriving. First, assess the senior individually. Is he/she paying less attention to personal hygiene? Are his/her clothes dirty? Are there any bruises or other signs of an injury, such as a fall? Then check the home environment for unopened mail piled up, clutter and disarray, expired (or not enough) food, scorch marks on pans or countertops. We provide a free in-home consultation to go over these and other red flags, and to share ways that we can help. Contact us any time and we’ll be happy to schedule a consultation at your convenience.

We accept a variety of payment options for our non-medical in-home care services, including cash, checks, all major credit cards, Veterans Aid and Attendance Benefit (for war era veterans, spouses, and widows), and long-term care insurance.

Yes, all of our caregivers are fully insured and bonded for your peace of mind. Additionally, our caregivers are employees of our agency, meaning you will never need to worry about payroll taxes, worker’s compensation insurance, or other obligations of those who hire a private caregiver independently.

Each of our caregivers undergoes extensive, hands-on training to ensure each person is fully equipped to provide the highest possible level of care and to meet the unique needs of each senior we serve.

As the leading provider of elder care in Houston and the surrounding areas, we’re here to help you make the most informed care decision for someone you love. Contact us for a free in-home consultation to learn more. Visit our Service Area page for a full list of the communities where we provide care.

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